Privacy Policy
Last updated: 12/10/2025
At Riad Sebti, we are committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard your data.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
1. Information We Collect
1.1 Information You Provide Directly
We may collect personal information when you:
Make a reservation through our website or booking systems
Contact us via email, phone, or contact form
Subscribe to newsletters or promotional messages
Check in or check out at the riad
This information may include:
Full name
Email address
Phone number
Address
Payment information (processed securely through third-party gateways)
Special requests or preferences
1.2 Information Collected Automatically
When you visit our website, certain data may be collected automatically, including:
IP address
Browser type and version
Device information
Pages viewed
Duration of your visit
Cookies and tracking technologies
2. How We Use Your Information
We use your personal data for the following purposes:
To process and confirm reservations
To communicate with you regarding your stay, inquiries, or support
To personalize your experience (special requests, language preferences, etc.)
To improve our website and services
To send promotional or informational messages (only if you consent)
To comply with legal obligations, including local tourism regulations
3. Cookies and Tracking Technologies
Our website may use cookies to:
Improve website performance
Remember your preferences
Analyze traffic and usage patterns
Support third-party integrations (e.g., booking engine, analytics, social media)
You can manage or disable cookies through your browser settings.
4. Sharing Your Information
We do not sell or trade your personal data.
We may share information only with:
Booking platforms (e.g., Booking.com, Agoda, Airbnb) when you book through them
Payment processors (Stripe, PayPal, or banking partners)
Service partners assisting with airport transfers, excursions, etc.
Legal authorities when required by law
All partners follow strict confidentiality and data protection standards.
5. Data Security
We take appropriate technical and organizational measures to protect your data from:
Unauthorized access
Loss or misuse
Alteration or disclosure
Although no system is 100% secure, we follow industry best practices to safeguard your information.
6. Your Rights
Depending on your region (including GDPR for EU guests), you may have rights to:
Access your personal information
Correct or update your data
Request deletion of your data
Restrict processing
Object to marketing emails
Request a copy of your personal data
To exercise your rights, contact us using the details below.
7. Third-Party Links
Our website may include links to external websites.
We are not responsible for their privacy practices or content.
We recommend reviewing their privacy policies individually.
8. Children’s Privacy
Our services are not directed at children under 18.
We do not knowingly collect personal information from children without parental consent.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.
10. Contact Us
If you have questions about this Privacy Policy or want to exercise your data rights, please contact us:
Riad Sebti
📍 Address: ROUTE D IMOUZER, AVENUE IBN KHATIB, 4 RUE AL QAHIRA, Fes 30000
📞 Phone: +212 06 74 17 98 27
📧 Email: jeoadventuremorocco@gmail.com